Deficiency in service: Airport operators may soon face cut in user fee paid by flyers
Indian airports may soon face penalties for poor service. AERA proposes cutting user development fees if airports fail to meet standards for baggage retrieval, check-in times, and cleanliness. The new rules aim to improve passenger experience and hold operators accountable. Uniform standards will be set for major airports, with audits conducted by a third party.
Indian airports may soon face penalties for poor service. AERA proposes cutting user development fees if airports fail to meet standards for baggage retrieval, check-in times, and cleanliness. The new rules aim to improve passenger experience and hold operators accountable. Uniform standards will be set for major airports, with audits conducted by a third party. What's Your Reaction?
